Shipping and Returns Policy

Orders made before 1:00pm each day will be available for next day delivery. Items will be shipped within 1 working date of the completed order and payment date via next day courier Ireland wide. The courier will deliver to the shipping address unless otherwise specified and will make an attempt to deliver once per day. The courier will use the phone number provided at the time of ordering if delivery cannot be made at the first attempt. If the delivery still cannot be made the the package will be returned to Killashee Leisure Spa and a further delivery attempt may incurr additional costs.

Items can be picked up from the Killashee Leisure Spa along with proof of order placement. This proof should be a copy of the original order via email or the order number and a signature will be required to confirm pickup.

Killashee Leisure Spa is happy to refund and unopened product within 14 days from the date it was ordered exclusing the delivery charge. We do not accept any items which have been damaged, soiled or opened from the original packaging. Please allow 10 working days after we receive the return goods to be refunded to be credited back to your account.

Special Note: Christmas orders for delivery must be made by midday Wednesday 22nd December 2017 as orders placed after this date cannot be provided in in time for Christmas 2017.